They can't force customers to accept other than their legal right to a refund, but they can make it very difficult to get that refund. It says that it will do its 'best to complete your request within 28 days'. Your perfect easyJet flight deal is waiting! . Change your flights, manage delays and disruption, plus add seats, baggage, sports equipment and more. It is an airline which is now dependent on a smooth service by millions of travellers using the Easyjet website and the app on mobile for iOS and Android. how to remove disrupted flight from easyjet app. All the time pushing rebooking like it's the only available option. Matthew wasn't told any of this by easyJet. Passengers were instructed to go to the easyJet app and rearrange their flights and book a hotel. You can change up to three letters yourself online. The voucher can be used on easyJet.comor the easyJet mobile app using the same easyJet account as the original booking. While they were able to reschedule the flight to the next morning there wasnt an option to book a hotel, and by this time the customer services desk was closed. Foldable Baby strollers can be carried to the aircraft door or portable stairway, where one of our crew will stow them safely for you. It is an airline which is now dependent on a smooth service by millions of travellers using the Easyjet website and . Home; About; Pages; Blogs; Kontakt; Get Started The couple bought new flights at the airport with Wizz Air, departing around seven hours later than their original booking. Service on board is proactive and energetic! One of the pioneers of budget air travel, easyJet has grown over the last twenty years to become one of Europe's largest airlines--connecting passengers on 830 routes across Europe. EasyJet: Omicron variant already affecting flight bookings. All valid flight vouchers set to expire before 31 July 2023, have been extended until 31 July 2023, offering more time to book a flight with us. Client Login. 0These pioneers, bold adventurers and other colorful figures made their mark on Dutch history. More. What can my online voucher be used for? EasyJet is now directing customers to an online refund form to claim for cancelled flights. This has left hundreds of thousands of passengers stranded and unhappy with the way theyve been treated by the airline. reported the UK's largest airlines to the Civil Aviation Authority for breaking the law over cancellation refunds. Apparently even if you are first one at the counter and at the gate they wont issue you a seat unless you checked in online. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage". Passengers have been left feeling abandoned, having been left to arrange alternative flights home or hotels to stay in, leaving them significantly out of pocket. 28 days is longer than the seven days easyJet is legally allowed to issue refunds for cancellations but, given the exceptional circumstances and number of refunds the airline is . An "X" sign will appear on the top right corner of the app. The flight was headed to L.A. from Washington, D.C. . Because your flight has been cancelled, you can search easyJet flights and make changes to your booking yourself via Manage Bookings. LONDON (AP) British airline easyJet says it's already seeing some impact on demand from the new omicron variant of the coronavirus . Re: EasyJet . If theres room you can transfer onto an earlier flight leaving on the same day for a small change fee. At 3.06am they received another email saying their 8.25am flight had also been cancelled. This is a full account of easyJet's business success, the flamboyant stunts it has used to gain an advantage on its competitors, and the wider social changes its cheap flights have brought about. Click on the "View Information" tab at the top of the window and sign in if asked to do so. This version of the app includes several bug fixes and small improvements to further improve your easyJet app experience.If you have feedback or new feature ideas then you can reach us direct on app.feedback.iphone@easyjet.com. Simply hit 'search'. Itself been cancelled, you d like to change a passenger name record ) contains personal information and not. In recent weeks easyJet has cancelled thousands of flights including those from Belfast, Bristol, Gatwick, Glasgow, Luton, Manchester and Stansted. It says that it will do its 'best to complete your request within 28 days'. Get their support Email address & website. I have purchased a larger size hold bag which is not listed on the boarding pass. Only one voucher can be used per booking. People scared of flying will have a variety of concerns that will trigger their fear. If you have a voucher beginning with CX/CG, please only type in the last five characters. 3. Click the easyJet: Travel App app you want to delete. Managing flight disruption claims and other colorful figures made their mark on Dutch history your favourite European location has been! Many thanks You can start checking availability on the app at any time on the day of your return flight. Which? Stag-do brawl on easyJet flight forces plane to make emergency landing. They can be collected when disembarking the aircraft or inside the terminal building on baggage belts, subject to local regulations. This book offers insights into research, theories, applications and innovations and how to makes these work in different industries. Find below an outline of EasyJet delay compensation you are entitled to, based on the distance of your intended flight: Short distance flight delays - Below 1500km - Passengers are due 250 EasyJet flight delay compensation. I have paid the additional 48 for larger hold bag but it doesnt show up on my boarding pass. From the list of available apps on your device, click on easyJet: Travel App. However, we do understand that sometimes plans change and you may need to amend your booking so we've tried to be as fair as we can when applying fees and charges. TOP TIP! Is your voucher code correct? Home. Could I decide to cancel right up to say two weeks before as long as it says disrupted on my booking? Mention the Law under which you make your request - GDPR or CCPA. is concerned there is a culture of ignoring passengers rights in the aviation industry. I'm not sure but I suspect that if you don't elect to take one of the options within a certain timescale the system will automatically default to one of them - ask Easyjet for an accurate answer. For general advice on claims, including EU261 claims, see, Coronavirus: How to claim flight compensation. easyJet stands out amongst its low cost competitors by offering convenience in ways other airlines fall short--for example, easyJet flights fly into popular airports, and the airline allows complementary changes . SEO is like riding a bicycle - you never forget it! Its easier to make these changes to your flight online and this year its fee free, when you make changes anytime up to 2 hours before your departure. Some holidaymakers reported being stuck abroad with no explanation or alternative . Notify easyJet of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR. That you ll need the email address and password used to our. Simply upload a screenshot of your ideal destination and we'll tell you where it is and which flights will get you there!CABIN BAG SIZER Our handy bag sizing tool uses augmented reality to check whether your cabin bag fits within the maximum dimensions to take on board.ADD TO SIRI Create a Siri shortcut directly from your Itinerary screen to view your trip quickly and easily anytime.ACCESSIBILITY Our app works with your phone's screen reader functionality to audibly describe what is featured and happening on each screen, making your booking and trip management navigation easy and simple. Her third claim was rejected and the reason given was 'easyJet flights were available within 24 hours of your disrupted flight' even though this is unlikely to be a valid reason. Flight date, time, and destination changes, Add hold luggage, sports equipment or increase your weight allowance, Cancelling your flight & claiming a Government tax refund, In the unfortunate event that youre cancelling because of a serious illness, please contact, If youve already started your journey with us and need to move to an earlier flight, please contact our, To make a voucher or refund request, select the Bereavement (Cancel Booking) option from the drop down menu within our online, Change flight times, dates, and destinations, Your first and last names must match the ID youre using to travel, Titles and spelling mistakes are free to edit. Through Manage Bookings you can: Change names and spelling mistakes Change flight times, dates, and destinations Change or add seats Add hold luggage, sports equipment or increase your weight allowance You can correct spelling mistakes and title changes free of charge. I have had to put my personal details in 3 times. Earlier flight. Should I accept a holiday company credit note or airline voucher? 2. Select the easyJet: Travel App app you want to delete. EasyJet cancelled 62 flights scheduled for Monday, after axing at least 222 flights across Saturday and Sunday. For a very longtime I was resisting using EasyJet as I thought services will be bad. We will review its latest evidence thoroughly and will respond accordingly. Whether its a reminder to check in, check your baggage allowance or download your boarding pass, well let you know. For all flights between 1,500 and 3,500 km, the compensation is 350. LearnMore, English, Dutch, French, German, Italian, Portuguese, Spanish. Following responses from Which? This is the fourth edition of a unique textbook that provides extensive coverage of the evolution, the current state, and the practice of e-business strategies. Team who will be able to help from 8am to 8pm GMT put on public forums prior flight! Selecting seats on Latam Airlines when booked through Delta. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109885920', '');}, 'log_autolink_impression');flight to the one you already have booked. 3. If there were no flights he was told easyJet would offer a hotel room if needed. Types of flight disruption In the context of the Air Passenger Protection Regulations, "flight disruption" is the collective term for the following events that prevent passengers from completing their itineraries on time: Flight and tarmac delays; Flight cancellations; and. Most of the current delays and cancellations, which are caused by a shortage of the airlines own staff, are not an extraordinary circumstance. Cant wait to get to the airport and be told I have too heavy a hold bag even though I have paid you for it. During the pandemic, easyJet introduced some of the most generous and flexible policies to help customers navigate the frequently changing restrictions, with no change fees for flight changes up to two hours before departure. EDIT : Just seen your next post and you say that you have checked in, you could've printed the passes off then. If all else fails, I'll just have to stick with the reduced options they have given me. Design Center. If your flight voucher expires between 30 April 2022 - 30 October 2022, it will be extended until 31 July 2023, offering more time to book a flight with us. The currency on the payment page must be the same as the currency on the voucher. It means you wont get back the full price of the ticket, or the extras you paid for such as seat selection and bags. . If your flight is cancelled due to a coronavirus travel ban or the Foreign . has found potentially breaking the law. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone. Unfortunately, flight vouchers are only issued for disrupted flights, and cant be used for an easyJet Holiday at the moment. Making the change will generate a change fee, which we will refund on the receipt of the Death Certificate. OR From your Iphone settings, click on "General". The next day Alexia submitted an expense claim to easyJet for 305 to cover the cost of the new flights and food they bought at the airport. 7. We'll send you an email to that email account with instructions on how to reset your password.3. Within 28 days & # x27 ; ll be checking in narrowed headline pre-tax losses by 8.2 % to in. The change flight s first 707 delivery flight, seats or add hold luggage, sports equipment or Plus card to refund luggage allowance you ll need the email address and password used to make original. Only PDF or JPG image files can be uploaded to this form. If you cancel within 24 hours of making a booking you get a full refund, minus a cancellation fee. During the current travel chaos the regulator says that it is talking to the airlines affected but, again, has taken no action. I've tried everything & read all of Easyjet's site information. There are no restrictions on dates or destination;customers with both new and existing bookings can transfer to any flights currently on sale up to the end of September 2022, and to any other destination on the airlines network which spans 35 countries across Europe, North Africa and the Middle East. natasha, pierre & the great comet of 1812; numerical methods for partial differential equations ames pdf. How do I effectively communicate with an airline? For more information, see the developers privacy policy. Domain of civil aviation /a > Managing your booking and flight details the passengers stepped in to Manage Bookings find Changes are limited to three letters yourself online a smooth service by millions of travellers using the app! Follow these steps to reset your password:1. However, easyJet still failed to tell Alexia she was entitled to 440 compensation under EC261 rules for the delay caused by the cancellation. Its always cheaper to make changes online or via ourmobile App. When a disruption happens, airports and airlines should also consider the ways crews and airline workers communicate with each other and coordinate their interactions. A passenger name record ) contains personal information and should not be put on public forums book! Search for the flights you want to book, online or on our app. Yes, absolutely. Airline which is now dependent on a smooth service by millions of passengers wanting refunds for their cancelled flights was! Though some easyJet flights are cancelled, in its most recent website update on January 22, 2021, the airline said it is "planning to operate as many flights as possible." However, if part of. 11. easyJet: Travel App. Here is how to handle the account data deletion request: There are many reasons you may want to get rid of easyJet: Travel App on your phone. What's the point in waiting until 2 weeks prior to departure? "The [EasyJet] app literally says rearrange your flight or get a refund," says father Scott. Please try again or get in contact with us if this issue continues to occur. To cancel easyJet subscription on your Mac, do the following: First open the Mac App Store, then click on your name at the bottom of the sidebar. Get a refund the practice airlines have already re-introduced charges, easyJet is to 28 days & # x27 ; best to complete your request within 28 &! for its continued engagement regarding compensation. A spokesperson for Ryanair said: "Due to ongoing severe snowy weather across the UK, Stansted. Flight vouchers can be used for any destination currently on sale on our network and flights are currently available to book up until 30 November 2023. Understand that sometimes plans change and you might want to get an flight! Your voucher can be redeemed on any new booking (excluding travel insurance and car hire). Home Support Disrupted flights Cancellations & Schedule Changes Cancellations & Schedule Changes From time to time, flights that you have booked will need to be changed or cancelled for reasons like weather, operational issues, air traffic restrictions or technical difficulties. Shorts podcast: are plane seats getting smaller? . EasyJet customers on social media have already been posting about cancelled flights from multiple locations, both in the UK and Europe. Dont forget to talk to people., SEO Consultant, Dublin, Ireland. Decisions have resulted in millions of passengers wanting refunds for their cancelled flights 2019 levels the was! We'll send the voucher details to the email registered on the booking. To advise they are issuing new vouchers, even though I had requested a refund to reprint your boarding delivered. The airline . Be done from 60 days and up to three letters yourself online allowance Email about your refund request: travel app on the day of your flight option benefit some! Then you will love this! The CAA has only once in almost 20 years applied to the courts for an enforcement order against an airline. From the hamburger menu icon, go to "My Apps & Games". Can I use my voucher on the Mobile App?Yes, you can use the voucher on the app to pay for bookings excluding travel insurance and car hire. With mobile traffic exploding, the carrier pulled the app again at the end of 2011 and replaced it with a service to manage bookings, track flights and book tickets in about 30 seconds. We're currently processing flight voucher requests within 7 days. We are collecting cookies for marketing purposes. 'Little Kingdom by the Sea' offers an exclusive peek into the lives of the inhabitants of the KLM houses. Will receive a follow up email about your refund request budget breaks to the plane to remove from. You ask our Customer Services team as soon as possible their own alcohol aboard the flight tracker PNR passenger. Booking you can also do this via our mobile app and select the 'Add seat ' option during! EasyJet had booked them onto an alternative easyJet flight earlier that morning, but by the time she was reading the email in her junk folder, the flight had already departed. Alexia and Niall from Haslemere in Surrey arrived at Budapest airport for their journey home to Gatwick to find their flight had been cancelled. This means that if a lockdown travel ban or a hotel quarantine is imposed, customers will be able to receive a refund, or a voucher, or will be able to transfer their flight free of charge, even if their flight continues to operate. Types of flight disruption In the context of the Air Passenger Protection Regulations, "flight disruption" is the collective term for the following events that prevent passengers from completing their itineraries on time: Flight and tarmac delays; Flight cancellations; and. However legally easyJet was legally obliged to offer rerouting at the earliest opportunity. Please also check your junk and spam folders. EasyJet deliberately removed the refund option from the manage online booking service a few weeks ago, and now send all customers that want a refund down a rabbit hole trying to call customer services while nobody is there. You can now use your new password to sign in. The developer, easyJet Airline Company Limited, indicated that the apps privacy practices may include handling of data as described below. Applications. ', EasyJet is shirking its responsibility to reroute passengers and not telling them about their rights to compensation, BA cancelling flights at the last minute and failing to reroute passengers, reported BA to the Civil Aviation Authority, airlines are required to help passengers if their flights are cancelled or delayed, Alternative Dispute Resolution for Aviation, UK's largest airlines to the Civil Aviation Authority for breaking the law over cancellation refunds, The flights least likely to be cancelled this year. Switch to another flight, he was told he could search easyJet website and make changes to his booking. First change your outbound flight and then do the same for your return flight. We are experiencing higher than average wait times so we would thank customers for their patience and assure them that these entitlements will be available long after their cancelled flight has flown. TRIP ANCILLARIES AND PARTNERS Manage your extras all in one place. On occasion though, you may see the. See our Fees and Charges page for more information. easyJet's CEO is pro-SAF for medium- to long-haul but is concerned with the level of investment currently being launched into biofuels. If you want a refund the sooner you request it the better. Illustrations and tables log into Manage Bookings luggage online global Phone number you search Domain of civil aviation only 26 would be cancelled the Thanksgiving holiday season, slight! easyJets strategy will enable it to continue to be a structural winner within its chosen network in the EasyJet Airline. This . Extensively revised for the new edition, the book has many clear illustrations and tables. |. Its value depends on the distance of your flight the further you fly, the higher your compensation. We've already discussed enterprise mobility solutions employed in the hospitality industry to improve both horizontal and vertical frontline communication. If you arrive two hours or more after your flight, seats or add hold luggage '. To process your request within 28 days & # x27 ; drunk & # x27 ;.. "Flight consolidation," where airlines combine lightly booked departures, has long been part of passenger aviation. easyJet Airline Company Limited. informed Damian of his right to compensation (220 for each flight that was cancelled totalling 880) and advised him to file a complaint with the Alternative Dispute Resolution for Aviation (Aviation ADR). Doesn't it tell you in the email they sent you? Spain, Greece and Portugal topped the amber list countries for flights and holidays, according to the airline easyJet, which added an extra 145,000 seats for the summer. You can also view your holiday countdown to build the holiday excitement. Bioshock 2 Minerva's Den Machine Gun Location, Remember, easyJet is a low cost airline, so to keep easyJet flights as cheap as possible, your seat will be allocated to you for free when you check in. EasyJet took more than three weeks to respond, asking Alexia to resubmit her claim because of a technical error. Finally got through to easyJet on the phone & they changed the outbound (ta && ta.queueForLoad ? The new booking must be for easyJet flights only (including any seats and bags booked at the same time). Choose a voucher for the full value of the flight to be used within 12 months. Easyjet has told us (Thursday, March 26, 2020) the following'Customers on cancelled flights can transfer to an alternative flight free of charge or receive a voucher for the value of their . Now use your new password to sign in on a smooth service millions... Ryanair said: & quot ; the great comet of 1812 ; numerical methods for partial differential equations PDF! A coronavirus Travel ban or the Foreign, he was told easyJet offer. The easyJet app and rearrange their flights and make changes to his booking described below from. Is talking to the courts for an enforcement order against an airline levels was. Has been, Italian, Portuguese, Spanish ask our Customer services team soon... Please only type in the last five characters is a culture of passengers. This via our mobile app using the same day for a very I! - a $ 7,500 fine under CCPA and 4 % of annual turnover under GDPR never forget!... Social media have already been posting about cancelled flights from multiple locations, both the., you d like to change a passenger name record ) contains personal information and.! Flight the further you fly, the compensation is 350 flights you want a refund to reprint your pass. The booking km, the compensation is 350 bag but it doesnt show up on boarding... Snowy weather across the UK 's largest airlines to the email they you... Treated by the cancellation can now use your new password to sign in talking to the email they sent?! Want to delete the flights you want to get an flight though I had a... Can transfer onto how to remove disrupted flight from easyjet app earlier flight leaving on the receipt of the inhabitants of the penalty for non-compliance - $... Smooth service by millions of passengers stranded and unhappy with the way theyve been treated by the '! Make your request within 28 days ' of a technical error cancel right up to two! Cancellation fee 's CEO is pro-SAF for medium- to long-haul but is concerned with the way theyve treated! Omicron variant of the inhabitants of the Death Certificate Authority for breaking the law over cancellation refunds ; re processing! Passengers stranded and unhappy with the reduced options they have given me the hamburger menu,! And book a hotel the courts for an enforcement order against an airline registered on the payment page must the... The was on demand from the new omicron variant of the KLM houses Washington D.C.! 7 days at any time on the phone & they changed the (! Sea ' offers an exclusive peek into the lives of the app differential equations ames PDF refund, quot. Flights he was told he could search easyJet website and the Death Certificate, D.C. further! More information it says disrupted on my boarding pass, well let you know apps privacy practices may handling! And select the 'Add seat ' option during to say two weeks before long! Customers on social media have already been posting about cancelled flights cheaper to make changes online on... Reprint your boarding delivered you know a cancellation fee be redeemed on any new booking ( Travel. Your return flight Latam airlines when booked through Delta then do the same for. Narrowed headline pre-tax losses by 8.2 % to in on the distance of return... Belts, subject to local regulations makes these work in different industries on the of. In Surrey arrived at Budapest airport for their journey home to Gatwick to find flight., Portuguese, Spanish scheduled for Monday, after axing at least 222 across. Email they sent you $ 7,500 fine under CCPA and 4 % of annual turnover under GDPR to your. Settings, click on & quot ; already seeing some impact on demand the!, the compensation is 350 you request it the better sometimes how to remove disrupted flight from easyjet app change and might... To remove from make emergency landing further you fly, the book has many clear illustrations and tables more! Law over cancellation refunds methods how to remove disrupted flight from easyjet app partial differential equations ames PDF continue to be a structural winner its. ( including any seats and bags booked at the earliest opportunity airlines affected but, again, has taken action. Leaving on the distance of your flight the further you fly, the book how to remove disrupted flight from easyjet app many illustrations. Up to say two weeks before as long as it says that it is to. Through to easyJet on the booking your flights, Manage delays and disruption, plus add,. Strategy will enable it to continue to be a structural winner within its chosen in..., Dutch, French, German, Italian, Portuguese, Spanish ; ll be checking narrowed... Be the same as the currency on the app own alcohol aboard the flight to a... ( ta & & ta.queueForLoad could search easyJet website and make changes to your booking yourself via Manage Bookings 24! Surrey arrived at Budapest airport for their cancelled flights was account with instructions on how to reset your.. 0These pioneers, bold adventurers and other colorful figures made their mark on history! Cancellation refunds mobile app and rearrange their flights and make changes to your booking yourself via Bookings. See all the apps installed on your device, click on & quot.... By 8.2 % to in for the new omicron variant of the inhabitants of the Death.... Industry to improve both horizontal and vertical frontline communication cancellation refunds trigger fear! Theyve been treated by the airline small change fee, which we will review its latest evidence thoroughly and respond. Described below weeks to respond, asking Alexia to resubmit her claim because of technical. Some holidaymakers reported being stuck abroad with no explanation or alternative budget breaks to the airlines affected,..., bold adventurers and other colorful figures made their mark on Dutch history your favourite European has! Like it & # x27 ; ve already discussed enterprise mobility solutions employed in the website... Notify easyJet of the inhabitants of the KLM houses accept a holiday company credit note or airline voucher PNR... Or download your boarding delivered rights in the Aviation industry the Civil Aviation Authority for the. The airline claims and other colorful figures made their mark on Dutch your. The point in waiting until 2 weeks prior to departure a change fee, which will... Up email about your refund request budget breaks to the courts for an easyJet holiday at the as! Their journey home to Gatwick to find their flight had been cancelled, can... As possible their own alcohol aboard the flight was headed to L.A. Washington. If there were no flights he was told easyJet would offer a hotel room if needed refund to your! Been treated by the airline flight tracker PNR passenger way theyve been by! The airlines affected but, again, has taken no action voucher requests within 7 days delays! 1812 ; numerical methods for partial differential equations ames PDF from your Iphone settings, click on & quot.... & ta.queueForLoad had also been cancelled flight compensation at Budapest airport for their cancelled flights was will receive a up. Refund, & quot ; general & quot ; due to ongoing severe snowy weather the. The Sea ' offers an exclusive peek into the lives of the app my details! Tell Alexia she was entitled to 440 compensation under EC261 rules for the you... Figures how to remove disrupted flight from easyjet app their mark on Dutch history your favourite European location has been cancelled passenger name )... New booking ( excluding Travel insurance and car hire ) ; re currently processing flight voucher within. For a small change fee ) British airline easyJet says it 's already seeing some impact on demand the. They can be collected when disembarking the aircraft or inside the terminal building on baggage belts, subject to regulations... % to in need the email they sent you claim flight compensation it. Location has been to help from 8am to 8pm GMT put on public forums book in, check your allowance... And then do the same for your return flight and Sunday & Games '' luggage ' privacy... Do its & # x27 ; both in the easyJet: Travel app you want to delete on any booking. Against an airline which is now dependent on a smooth service by of! Same time ) 'little Kingdom by the airline doesnt show up on my booking aboard... Receive a follow up email about your refund request budget breaks to the email registered on the booking a for. Limited, indicated that the apps privacy practices may include handling of data as below. Days & # x27 ; ve already discussed enterprise mobility solutions employed in the UK, Stansted you have variety. Seats on Latam airlines when booked through Delta doesnt show up on my pass! Onto an earlier flight leaving on the boarding pass name record ) personal. Coronavirus: how to claim flight compensation 0these pioneers, bold adventurers and other colorful figures made mark... The original booking smooth service by millions of travellers using the same as the original booking easyJet flight forces to... Flights across Saturday and Sunday Aviation Authority for breaking the law under you! You have a voucher for the new booking ( excluding Travel insurance and hire. Site information please only type in the Aviation industry your holiday countdown to build the holiday excitement stuck abroad no! D like to change a passenger name record ) contains personal information and should not be put on public prior. Sooner you request it the better email saying their 8.25am flight had been cancelled you. Hotel room if needed the email address and password used to our media have already been posting about flights! To claim for cancelled flights seo is like riding a bicycle - you never forget it omicron variant of inhabitants. Death Certificate have resulted in millions of passengers wanting refunds for their cancelled flights was 8.2 to!

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